1.Their are all made by handmade,but the leather and the rope maybe will be different,hope you could understand. 2.The most popular, most fashion, it is sells very good in the network, suitable for fashionable people. 3.we accept Retreat and Exchange within 14 work days,but you need pay the shipping cost by yourself. 4.if you didn't receive the items within 30 days,plz contact us;then we will resend to you asap or direct refund to you.